Based in Quebec City, Canada
Based in the Netherlands
Things are not what they seem at your new tech support specialist job. While resolving customer issues, you soon find yourself in the middle of a conspiracy. Will you side with your employer, join a rogue hacktivist group bent on destroying them, assist the police or stand alone?
“On behalf of Quasar Telecommunications, I am happy to welcome you in our family. You are part of our exciting new program allowing technical support specialists to work directly from home. Your new Spectrum system system will connect you directly with our customers through the Support Desk.” Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot. While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda?
- Engage customers and colleagues through a novel procedural dialogue system
- Choose how to approach each situation in a sandbox computer environment
- Decide who to side with and unlock new gameplay
- Discover multiple major and minor endings
- Mouse-only controls make the game accessible for all
Announcement trailer YouTube
Logo & Icon
Request Press Copy
About Dragon Slumber
Dragon Slumber is a Quebec-based indie studio founded in 2013 by Kevin Giguère, a programmer with over 20 years' experience. As of 2018, Drugon Slumber has released the JRPG Arelite Core, and runner racer Astral Traveler for PC. Work is currently ongoing with Tech Support: Error Unknown, for an anticipated 2019 release. Dragon Slumber believes that great games begin with careful and innovative designs and always strives to provide unique experiences for gamers.
More information on Dragon Slumber, our logo & relevant media are available here.
About Iceberg Interactive
Iceberg Interactive is an independent video game publisher founded in 2009 by an international group of games industry veterans and is located in Haarlem, The Netherlands. Staffed with avid gamers, Iceberg works closely with an international assembly of game developers, both midsize and indie. Having enjoyed recent success with titles such as Starpoint Gemini Warlords and Oriental Empires, the company has many exciting games in the pipeline, including Gas Guzzlers Extreme (PS4), Conarium (PS4/XB1), as well as Headsnatchers (PS4), Circle Empires (PC), Shortest Trip to Earth (PC), The Sojourn (PC/PS4/XB1), Lunacy: Saint Rhodes (PC), Silent Night (PC), and Tech Support: Error Known (PC). To learn more, please visit www.iceberg-games.com.
More information on Iceberg Interactive & relevant media are available here.
Tech Support: Error Unknown Credits
Programmer, producer, game designer
presskit() by Rami Ismail (Vlambeer) - also thanks to these fine folks